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Frequently Asked Questions
We accept payments by credit card through PayPal (no PayPal account needed).
If your subscription has expired, you can still use the extension on your site for as long as you like but you can no longer access the file for download or receive support or updates for the extension.
Yes, we have a money back program that refunds completely your payment, if it is asked for it up to 7 days after your subscription day. Although it is a money back program, we will need a valid reason to refund your payment.
You can install our extensions on as many sites as you want.
The best way to get help is to search for answers in our documentation. We are creating and maintaining resources that help you to help yourself. If you need additional assistance, you can go to the Forum and submit a question directly related to the extension you need help with.
We are available 8am - 5pm GMT+7 Timezone, Mon - Sat.
We are available 8am - 5pm GMT+7 Timezone, Mon - Sat.
No. we develop Joomla extensions only, so it will not work on sites that do not use Joomla.
Thanks in advance.
tiktok still not showing. Where else do I have to check? (่joomla4)
I've just installed the component to migrate K2 to articles on a very large site, and I have some problems:
I have 5000+ tags, and only 1400 were moved to Joomla tags.
What is the best practice for migrating the K2 items and saving the same IDs that I was using in the K2 items and categories if I already have articles and categories with the same IDs? Do I need to delete them before and check the box to "use the same K2 ID"?
The custom field type "select" doesn't seem to migrate correctly to Joomla fields. It adds the field but not with the correct type, and it fails to move the corresponding data to it.
Please let me know if you have any suggestions or solutions to these issues.
Thank you,