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Frequently Asked Questions
We accept payments by credit card through PayPal (no PayPal account needed).
If your subscription has expired, you can still use the extension on your site for as long as you like but you can no longer access the file for download or receive support or updates for the extension.
Yes, we have a money back program that refunds completely your payment, if it is asked for it up to 7 days after your subscription day. Although it is a money back program, we will need a valid reason to refund your payment.
You can install our extensions on as many sites as you want.
The best way to get help is to search for answers in our documentation. We are creating and maintaining resources that help you to help yourself. If you need additional assistance, you can go to the Forum and submit a question directly related to the extension you need help with.
We are available 8am - 5pm GMT+7 Timezone, Mon - Sat.
We are available 8am - 5pm GMT+7 Timezone, Mon - Sat.
No. we develop Joomla extensions only, so it will not work on sites that do not use Joomla.
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We are using JMP File Manager version 1.3.3 on our Joomla 6.1.1 website and need your assistance with configuring folder-level access restrictions.
Requirement:
We want users assigned to the TeamMarketing user group to access only the docs folder. They should not be able to view or access other directories, such as administrator, components, images, modules, and other folders in the Joomla root directory.
Current Configuration:
Joomla Version: 6.1.1
JMP File Manager Version: 1.3.3
Configured Path: .
Advanced Permissions:
[TeamMarketing]docs
[Editor]docs
The TeamMarketing user is assigned to the TeamMarketing group, and the TeamMarketing group is nested under the Publisher group in our Joomla user-group hierarchy.
However, after saving the configuration and logging in as the TeamMarketing user, the file manager still displays the entire Joomla root directory and its folders instead of restricting access to the docs folder.
We have also reviewed the component permissions in Joomla Global Configuration, but the folder-level restriction is still not working as expected.
Could you please clarify the following?
Is our current Advanced Permissions syntax correct for JMP File Manager version 1.3.3?
How should we configure the component to allow the TeamMarketing group to access only the docs folder?
Does the component support restricting the root directory and hiding all other folders based on Joomla user groups?
Are there any additional settings, permission rules, or code changes required to achieve this functionality?
We can provide screenshots of our current configuration and the issue for further investigation.
We would appreciate your guidance on the correct configuration or a recommended fix.
Thank you for your support.
Best regards,
^Add a message editing option for users who cannot use this feature.