JMP Google Reviews Can Not Connect to Google Server

cmb
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3 years 1 week ago #103 by cmb

JMP Google Reviews Can Not Connect to Google Server was created by cmb

After working correctly for a while, I am seeing a Can not connect to Google server error message in the JMP Google Reviews module display. A Google search returns no relevant hits for this error.

I am using version 1.0.0 (10 Oct, 2022) of JMP Google Reviews on a Joomla 3.10.11 website running under PHP version 8.1.4. The staging version of the same website on my own computer using PHP 8.1.7-1ubuntu3 shows the same error.

I have confirmed the Place ID of the business. It has not changed.

I see the error message in the Firefox, Brave, Chrome and Opera browsers. The console report of Firefox's web developer tool shows no errors.

Is there some problem on the Google Reviews side of this? Is there a way to repair this problem?

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administrator
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3 years 1 week ago #104 by administrator

Replied by administrator on topic JMP Google Reviews Can Not Connect to Google Server

Hello,
Can you share me your placeID ?

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cmb
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3 years 1 week ago #105 by cmb

Replied by cmb on topic JMP Google Reviews Can Not Connect to Google Server

The Place ID: ChIJzXYiDhHBw1QRmZbrDwLeBm4

Since my original posting earlier today I have also tested the Place IDs of two competing businesses known to have Google Reviews. When entered into the module, I received the same error message for those also.

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Nidzo
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3 years 6 days ago #106 by Nidzo

Replied by Nidzo on topic JMP Google Reviews Can Not Connect to Google Server

I confirm problem with module!

"Can not connect to Google server. Try again later."

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3 years 6 days ago #107 by administrator

Replied by administrator on topic JMP Google Reviews Can Not Connect to Google Server

I confirm this, the 3rd party service where the support to get the reviews is on is being discontinued. I hope they take care of this soon.

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cmb
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3 years 6 days ago #108 by cmb

Replied by cmb on topic JMP Google Reviews Can Not Connect to Google Server

I'm confused. If the service is being discontinued, who will take care of this? Do we have options?

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